Frequency Asked Questions
Where is PetalPaark located?
We are based in Hyderabad, Telangana. We offer delivery across Hyderabad and nearby areas for flowers, cakes, personalized gifts, and surprise setups.
Do you offer same-day delivery?
Yes! We provide same-day delivery for most of our products, including flowers, cakes, and gift hampers. Orders must be placed before 5 PM for same-day delivery.
Can I schedule a midnight surprise?
Absolutely! We specialize in midnight surprises for birthdays, anniversaries, and romantic celebrations. Pre-booking at least 24 hours in advance is recommended for smooth execution.
Are the gifts customizable?
Yes, we offer a wide range of personalized gifts such as mugs, cushions, photo frames, scrapbooks, explosion boxes, and hampers. You can add names, messages, and photos of your choice.
Do you provide decoration services?
Yes, we offer room and event decoration services for occasions like proposals, birthdays, anniversaries, baby showers, and more. Our team handles everything from setup to delivery.
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and cash on delivery (COD for selected areas in Hyderabad). Secure online payment options are available during checkout.
How far in advance should I place an order?
For custom gifts and setups, we recommend placing orders at least 2β3 days in advance. For same-day and midnight delivery, please confirm availability before booking.
Do you take bulk or corporate orders?
Yes! We handle bulk and corporate gifting for festivals, employee appreciation, client gifts, and events. Custom branding and packaging are available.
9. Can I track my order?
Can I track my order?
Once your order is confirmed, our team will provide live updates via WhatsApp or SMS, including dispatch and delivery confirmation.
How do I contact PetalPaark for support?
You can reach us through:
WhatsApp/Call: [Your Business Number]
Email: contact@petalpaark.in
Instagram: @petalpaark